Umashankar Venkatesh
About
Umashankar Venkatesh has authored 14 papers that have received a total of 441 indexed citations.
This includes 6 papers in Sociology and Political Science, 6 papers in Organizational Behavior and Human Resource Management and 4 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Digital Marketing and Social Media (3 papers) and Management Theory and Practice (2 papers). Umashankar Venkatesh is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Digital Marketing and Social Media (3 papers) and Management Theory and Practice (2 papers) and collaborates with scholars based in India and United States. Umashankar Venkatesh's co-authors include Kirti Dutta, H. G. Parsa, Anil Kumar Yadav, Shweta Pandey and Gunae Choi and has published in prestigious journals such as Journal of Service Research, International Journal of Contemporary Hospitality Management and International Journal of Educational Management.
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