Valerie Good
About
Valerie Good has authored 15 papers that have received a total of 281 indexed citations.
This includes 8 papers in Strategy and Management, 8 papers in Organizational Behavior and Human Resource Management and 6 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Job Satisfaction and Organizational Behavior (4 papers). Valerie Good is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Job Satisfaction and Organizational Behavior (4 papers) and collaborates with scholars based in United States, The Netherlands and Canada. Valerie Good's co-authors include Douglas E. Hughes, Abhi Bhattacharya, Ellen Bolman Pullins, Sean McGrath and Avinash Malshe and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of the Academy of Marketing Science
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