Vivek Dalela
About
Vivek Dalela has authored 6 papers that have received a total of 662 indexed citations.
This includes 4 papers in Organizational Behavior and Human Resource Management, 3 papers in Management Information Systems and 2 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Outsourcing and Supply Chain Management (3 papers) and Quality and Supply Management (3 papers). Vivek Dalela is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Outsourcing and Supply Chain Management (3 papers) and Quality and Supply Management (3 papers) and collaborates with scholars based in United States and Australia. Vivek Dalela's co-authors include R. Glenn Richey, Shiri D. Vivek, Mert Tokman, F. Gérard Adams and Sharon E. Beatty and has published in prestigious journals such as Journal of the Academy of Marketing Science, Industrial Marketing Management and Journal of World Business
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