William H. Murphy

26 papers and 333 indexed citations i.

About

William H. Murphy has authored 26 papers that have received a total of 333 indexed citations. This includes 16 papers in Organizational Behavior and Human Resource Management, 11 papers in Strategy and Management and 10 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Quality and Supply Management (9 papers) and Innovation and Knowledge Management (6 papers). William H. Murphy is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Quality and Supply Management (9 papers) and Innovation and Knowledge Management (6 papers) and collaborates with scholars based in Canada, United States and New Zealand. William H. Murphy's co-authors include Peter A. Dacin, Ning Li, Ravipreet S. Sohi and Rolph E. Anderson and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of the Academy of Marketing Science.

In The Last Decade

Rankless by CCL
2025