Yi-Sung Cheng
About
Yi-Sung Cheng has authored 21 papers that have received a total of 344 indexed citations.
This includes 14 papers in Sociology and Political Science, 11 papers in Organizational Behavior and Human Resource Management and 10 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Diverse Aspects of Tourism Research (7 papers) and Digital Marketing and Social Media (7 papers). Yi-Sung Cheng is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Diverse Aspects of Tourism Research (7 papers) and Digital Marketing and Social Media (7 papers) and collaborates with scholars based in Taiwan and United States. Yi-Sung Cheng's co-authors include Nien‐Te Kuo, Kuo‐Chien Chang, Luping Lin, Seonghee Cho and Chia‐Lin Hsu and has published in prestigious journals such as International Journal of Hospitality Management, Journal of Travel & Tourism Marketing and Total Quality Management & Business Excellence
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