Service Science
About
The 338 papers published in Service Science in the last decades have received a total of 4.8k indexed citations.
Papers published in Service Science usually cover Marketing (186 papers), Organizational Behavior and Human Resource Management (101 papers) and Management Information Systems (71 papers) specifically the topics of Service and Product Innovation (120 papers), Customer Service Quality and Loyalty (98 papers) and Consumer Retail Behavior Studies (48 papers). The most active scholars publishing in Service Science are Jim Spohrer, Richard C. Larson, Francesco Polese, Paul P. Maglio and Tsan‐Ming Choi.
In The Last Decade
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