Alei Fan

47 papers and 937 indexed citations i.

Alei Fan has authored 47 papers that have received a total of 937 indexed citations. This includes 34 papers in Sociology and Political Science, 26 papers in Marketing and 10 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Digital Marketing and Social Media (24 papers), Customer Service Quality and Loyalty (10 papers) and AI in Service Interactions (9 papers). Alei Fan is often cited by papers focused on Digital Marketing and Social Media (24 papers), Customer Service Quality and Loyalty (10 papers) and AI in Service Interactions (9 papers) and collaborates with scholars based in United States, China and Macao. Alei Fan's co-authors include Anna S. Mattila, Laurie Wu, EunSol Her, Yiran Liu and Barbara Almanza and has published in prestigious journals such as Tourism Management, International Journal of Hospitality Management and Sustainability