Amy Wong

45 papers and 1.7k indexed citations i.

Amy Wong has authored 45 papers that have received a total of 1.7k indexed citations. This includes 24 papers in Marketing, 21 papers in Organizational Behavior and Human Resource Management and 16 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (19 papers), Consumer Behavior in Brand Consumption and Identification (18 papers) and Consumer Retail Behavior Studies (17 papers). Amy Wong is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Consumer Behavior in Brand Consumption and Identification (18 papers) and Consumer Retail Behavior Studies (17 papers) and collaborates with scholars based in Singapore, Australia and Austria. Amy Wong's co-authors include Amrik S. Sohal, Lianxi Zhou, Jeremy B. Williams, Alison Dean and Y. Y. Hung and has published in prestigious journals such as Molecular Pharmacology, Journal of Retailing and Consumer Services and Journal of Services Marketing