Angus Laing

52 papers and 897 indexed citations i.

Angus Laing has authored 52 papers that have received a total of 897 indexed citations. This includes 27 papers in Marketing, 25 papers in Organizational Behavior and Human Resource Management and 15 papers in General Health Professions. The topics of these papers are Customer Service Quality and Loyalty (21 papers), Service and Product Innovation (18 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers). Angus Laing is often cited by papers focused on Customer Service Quality and Loyalty (21 papers), Service and Product Innovation (18 papers) and Consumer Behavior in Brand Consumption and Identification (10 papers) and collaborates with scholars based in United Kingdom, India and Australia. Angus Laing's co-authors include Gillian Hogg, Debbie Keeling, Terry Newholm, Martin McKee and Fiona Harris and has published in prestigious journals such as Journal of the Academy of Marketing Science, Industrial Marketing Management and European Journal of Marketing