Anita Whiting
About
Anita Whiting has authored 9 papers that have received a total of 960 indexed citations.
This includes 5 papers in Sociology and Political Science, 5 papers in Organizational Behavior and Human Resource Management and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Consumer Retail Behavior Studies (3 papers) and Online and Blended Learning (2 papers). Anita Whiting is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Consumer Retail Behavior Studies (3 papers) and Online and Blended Learning (2 papers) and collaborates with scholars based in United States. Anita Whiting's co-authors include David L. Williams, Naveen Donthu, Andrew Baker, Talai Osmonbekov and Cristian Chelariu and has published in prestigious journals such as Journal of Service Research, International Journal of Research in Marketing and Journal of Services Marketing.
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