Arnold Japutra
About
Arnold Japutra has authored 81 papers that have received a total of 2.2k indexed citations.
This includes 51 papers in Sociology and Political Science, 51 papers in Marketing and 36 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Digital Marketing and Social Media (42 papers), Consumer Behavior in Brand Consumption and Identification (38 papers) and Customer Service Quality and Loyalty (32 papers). Arnold Japutra is often cited by papers focused on Digital Marketing and Social Media (42 papers), Consumer Behavior in Brand Consumption and Identification (38 papers) and Customer Service Quality and Loyalty (32 papers) and collaborates with scholars based in Australia, Indonesia and Spain. Arnold Japutra's co-authors include Sebastián Molinillo, Yüksel Ekinci, Bang Nguyen, Lyndon Simkin and Sandra María Correia Loureiro and has published in prestigious journals such as Journal of Business Research, Tourism Management and Journal of Travel Research
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