Ben K. Goh

29 papers and 1.2k indexed citations i.

Ben K. Goh has authored 29 papers that have received a total of 1.2k indexed citations. This includes 16 papers in Sociology and Political Science, 13 papers in Organizational Behavior and Human Resource Management and 12 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Diverse Aspects of Tourism Research (10 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Ben K. Goh is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Diverse Aspects of Tourism Research (10 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers) and collaborates with scholars based in United States, South Korea and Malaysia. Ben K. Goh's co-authors include Jingxue Yuan, Lynn Huffman, Deborah Fowler, Naehyun Jin and Eun-Kyong Choi and has published in prestigious journals such as Tourism Management, International Journal of Hospitality Management and Journal of Sustainable Tourism