Ben Shaw‐Ching Liu

28 papers and 1.2k indexed citations i.

Ben Shaw‐Ching Liu has authored 28 papers that have received a total of 1.2k indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 13 papers in Marketing and 9 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (5 papers) and Technology Adoption and User Behaviour (5 papers). Ben Shaw‐Ching Liu is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Retail Behavior Studies (5 papers) and Technology Adoption and User Behaviour (5 papers) and collaborates with scholars based in United States, United Kingdom and China. Ben Shaw‐Ching Liu's co-authors include Devanathan Sudharshan, Olivier Furrer, Qianwen Xu, Sherriff T.K. Luk and Victor Chang and has published in prestigious journals such as Technological Forecasting and Social Change, Industrial Marketing Management and Journal of Service Research.