Olivier Furrer

62 papers and 2.2k indexed citations i.

About

Olivier Furrer has authored 62 papers that have received a total of 2.2k indexed citations. This includes 23 papers in Strategy and Management, 23 papers in Organizational Behavior and Human Resource Management and 21 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (20 papers), Innovation and Knowledge Management (15 papers) and Cultural Differences and Values (13 papers). Olivier Furrer is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Innovation and Knowledge Management (15 papers) and Cultural Differences and Values (13 papers) and collaborates with scholars based in Switzerland, The Netherlands and United States. Olivier Furrer's co-authors include Devanathan Sudharshan, Carolyn P. Egri, Howard Thomas, David A. Ralston and Irina Naoumova and has published in prestigious journals such as Journal of Business Ethics, Long Range Planning and European Journal of Marketing

In The Last Decade

Rankless by CCL
2025