Benedetta Crisafulli

17 papers and 459 indexed citations i.

Benedetta Crisafulli has authored 17 papers that have received a total of 459 indexed citations. This includes 8 papers in Sociology and Political Science, 8 papers in Organizational Behavior and Human Resource Management and 7 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (5 papers) and Consumer Behavior in Brand Consumption and Identification (5 papers). Benedetta Crisafulli is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (5 papers) and Consumer Behavior in Brand Consumption and Identification (5 papers) and collaborates with scholars based in United Kingdom, France and Ireland. Benedetta Crisafulli's co-authors include Jaywant Singh, Paolo Antonetti, Stan Maklan, Rita Kottász and Constantine S. Katsikeas and has published in prestigious journals such as Journal of Cleaner Production, Journal of Business Research and Journal of Business Ethics.