Stan Maklan

35 papers and 2.9k indexed citations i.

Stan Maklan has authored 35 papers that have received a total of 2.9k indexed citations. This includes 16 papers in Marketing, 15 papers in Strategy and Management and 14 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (10 papers) and Corporate Social Responsibility Reporting (6 papers). Stan Maklan is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Consumer Behavior in Brand Consumption and Identification (10 papers) and Corporate Social Responsibility Reporting (6 papers) and collaborates with scholars based in United Kingdom, France and Switzerland. Stan Maklan's co-authors include Paolo Antonetti, Simon Knox, Philipp Klaus, Lynette Ryals and Uta Jüttner and has published in prestigious journals such as Journal of Business Ethics, California Management Review and Long Range Planning