Birgit Leisen
About
Birgit Leisen has authored 8 papers that have received a total of 506 indexed citations.
This includes 7 papers in Organizational Behavior and Human Resource Management, 4 papers in Sociology and Political Science and 3 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Digital Marketing and Social Media (2 papers) and Patient Satisfaction in Healthcare (2 papers). Birgit Leisen is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Digital Marketing and Social Media (2 papers) and Patient Satisfaction in Healthcare (2 papers) and collaborates with scholars based in United States and Latvia. Birgit Leisen's co-authors include Bryan Lilly, Robert D. Winsor, Michael R. Hyman, Mark Leach and Michael J. Tippins and has published in prestigious journals such as Journal of Business Research, Journal of Services Marketing and Journal of Marketing Education
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