Boon‐In Tan

8 papers and 604 indexed citations i.

Boon‐In Tan has authored 8 papers that have received a total of 604 indexed citations. This includes 3 papers in Strategy and Management, 3 papers in Organizational Behavior and Human Resource Management and 3 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (3 papers), Quality and Supply Management (2 papers) and Organizational and Employee Performance (2 papers). Boon‐In Tan is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Quality and Supply Management (2 papers) and Organizational and Employee Performance (2 papers) and collaborates with scholars based in Malaysia, United States and Hong Kong. Boon‐In Tan's co-authors include Keng‐Boon Ooi, Alain Yee‐Loong Chong, Garry Wei–Han Tan, Voon‐Hsien Lee and Binshan Lin and has published in prestigious journals such as Journal of Services Marketing, Telematics and Informatics and International Journal of Bank Marketing