Byron Keating

59 papers and 1.3k indexed citations i.

About

Byron Keating has authored 59 papers that have received a total of 1.3k indexed citations. This includes 24 papers in Sociology and Political Science, 18 papers in Organizational Behavior and Human Resource Management and 17 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (17 papers), Technology Adoption and User Behaviour (12 papers) and Digital Marketing and Social Media (12 papers). Byron Keating is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Technology Adoption and User Behaviour (12 papers) and Digital Marketing and Social Media (12 papers) and collaborates with scholars based in Australia, United States and United Kingdom. Byron Keating's co-authors include Anton Kriz, Ali Quazi, Tim Coltman, Robert Rugimbana and Vincent C. S. Heung and has published in prestigious journals such as PLoS ONE, Proceedings of the IEEE and Journal of Business Research.

In The Last Decade

Rankless by CCL
2025