Chekitan S. Dev
About
Chekitan S. Dev has authored 71 papers that have received a total of 3.0k indexed citations.
This includes 27 papers in Organizational Behavior and Human Resource Management, 26 papers in Sociology and Political Science and 25 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (24 papers), Franchising Strategies and Performance (14 papers) and Consumer Retail Behavior Studies (12 papers). Chekitan S. Dev is often cited by papers focused on Customer Service Quality and Loyalty (24 papers), Franchising Strategies and Performance (14 papers) and Consumer Retail Behavior Studies (12 papers) and collaborates with scholars based in United States, Latvia and Hong Kong. Chekitan S. Dev's co-authors include James R. Brown, M. Krishna Erramilli, Kevin Zheng Zhou, Sanjeev Agarwal and Michael D. Olsen and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research
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