James R. Brown
About
James R. Brown has authored 127 papers that have received a total of 6.1k indexed citations.
This includes 36 papers in Organizational Behavior and Human Resource Management, 27 papers in Strategy and Management and 26 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (33 papers), Franchising Strategies and Performance (15 papers) and Psychology of Social Influence (10 papers). James R. Brown is often cited by papers focused on Customer Service Quality and Loyalty (33 papers), Franchising Strategies and Performance (15 papers) and Psychology of Social Influence (10 papers) and collaborates with scholars based in United States, Australia and Canada. James R. Brown's co-authors include Chekitan S. Dev, Robert F. Lusch, G.M. Bancroft, Rajiv P. Dant and Milton E. Harvey and has published in prestigious journals such as Physical Review Letters, Environmental Science & Technology and Journal of Marketing
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