Cherie Keen
About
Cherie Keen has authored 6 papers that have received a total of 403 indexed citations.
This includes 3 papers in Organizational Behavior and Human Resource Management, 3 papers in Marketing and 2 papers in Sociology and Political Science. The topics of these papers are Consumer Retail Behavior Studies (3 papers), Customer Service Quality and Loyalty (3 papers) and Emotional Labor in Professions (2 papers). Cherie Keen is often cited by papers focused on Consumer Retail Behavior Studies (3 papers), Customer Service Quality and Loyalty (3 papers) and Emotional Labor in Professions (2 papers) and collaborates with scholars based in The Netherlands, United States and Canada. Cherie Keen's co-authors include Ko de Ruyter, Richard A. Feinberg, Sandra Streukens, Caroline Wiertz and Martin Wetzels and has published in prestigious journals such as Journal of Business Research, International Journal of Service Industry Management and Philosophical Papers
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