Chiara Orsingher

23 papers and 1.7k indexed citations i.

Chiara Orsingher has authored 23 papers that have received a total of 1.7k indexed citations. This includes 16 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 9 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Service and Product Innovation (6 papers) and Digital Marketing and Social Media (6 papers). Chiara Orsingher is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Service and Product Innovation (6 papers) and Digital Marketing and Social Media (6 papers) and collaborates with scholars based in Italy, United Kingdom and Belgium. Chiara Orsingher's co-authors include Jochen Wirtz, Gian Luca Marzocchi, Yves Van Vaerenbergh, Sara Valentini and Andrea Ordanini and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Academy of Management Perspectives