David C. Arnott

15 papers and 440 indexed citations i.

David C. Arnott has authored 15 papers that have received a total of 440 indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 4 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Retail Behavior Studies (5 papers) and Technology Adoption and User Behaviour (3 papers). David C. Arnott is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Retail Behavior Studies (5 papers) and Technology Adoption and User Behaviour (3 papers) and collaborates with scholars based in United Kingdom, China and Australia. David C. Arnott's co-authors include Dilip S. Mutum, Christopher Easingwood, Sally Dibb, Nina Michaelidou and Ezlika M. Ghazali and has published in prestigious journals such as Journal of Business Research, Computers in Human Behavior and Lara D. Veeken.