David M. Szymanski

21 papers and 5.7k indexed citations i.

About

David M. Szymanski has authored 21 papers that have received a total of 5.7k indexed citations. This includes 9 papers in Organizational Behavior and Human Resource Management, 9 papers in Marketing and 6 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Innovation and Knowledge Management (4 papers) and Technology Adoption and User Behaviour (4 papers). David M. Szymanski is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Innovation and Knowledge Management (4 papers) and Technology Adoption and User Behaviour (4 papers) and collaborates with scholars based in United States. David M. Szymanski's co-authors include Sundar G. Bharadwaj, Lisa C. Troy, P. Rajan Varadarajan, David H. Henard and Paul Busch and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of the Academy of Marketing Science.

In The Last Decade

Rankless by CCL
2025