Dawn Dobni

15 papers and 618 indexed citations i.

Dawn Dobni has authored 15 papers that have received a total of 618 indexed citations. This includes 8 papers in Organizational Behavior and Human Resource Management, 5 papers in Sociology and Political Science and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Management and Organizational Studies (3 papers). Dawn Dobni is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Management and Organizational Studies (3 papers) and collaborates with scholars based in Canada, United Kingdom and Cyprus. Dawn Dobni's co-authors include J. R. Brent Ritchie, Ismail Sila, George M. Zinkhan, Wilfred J. Zerbe and Gedaliahu H. Harel and has published in prestigious journals such as Journal of Business Research, Journal of Services Marketing and Industrial Management & Data Systems