Denise Jarratt
About
Denise Jarratt has authored 29 papers that have received a total of 592 indexed citations.
This includes 18 papers in Organizational Behavior and Human Resource Management, 13 papers in Strategy and Management and 9 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Innovation and Knowledge Management (9 papers) and Business Strategy and Innovation (7 papers). Denise Jarratt is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Innovation and Knowledge Management (9 papers) and Business Strategy and Innovation (7 papers) and collaborates with scholars based in Australia, United Kingdom and New Zealand. Denise Jarratt's co-authors include Mark Morrison, Diannah Lowry, Arthur Sweeney, Michael Jay Polonsky and Troy Heffernan and has published in prestigious journals such as Journal of Business Research, Technological Forecasting and Social Change and European Journal of Marketing
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