Denise T. Smart

21 papers and 802 indexed citations i.

About

Denise T. Smart has authored 21 papers that have received a total of 802 indexed citations. This includes 9 papers in Organizational Behavior and Human Resource Management, 9 papers in Management of Technology and Innovation and 8 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Management and Marketing Education (7 papers) and Accounting Education and Careers (5 papers). Denise T. Smart is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Management and Marketing Education (7 papers) and Accounting Education and Careers (5 papers) and collaborates with scholars based in United States, Mexico and Latvia. Denise T. Smart's co-authors include Jeffrey S. Conant, Craig A. Kelley, Charles L. Martin, John Burnett and Anil Menon and has published in prestigious journals such as Journal of Business Research, Journal of Retailing and Psychology and Marketing

In The Last Decade

Rankless by CCL
2025