Denish Shah
About
Denish Shah has authored 19 papers that have received a total of 1.6k indexed citations.
This includes 14 papers in Marketing, 9 papers in Organizational Behavior and Human Resource Management and 4 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Consumer Market Behavior and Pricing (8 papers) and Customer churn and segmentation (7 papers). Denish Shah is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Market Behavior and Pricing (8 papers) and Customer churn and segmentation (7 papers) and collaborates with scholars based in United States, China and India. Denish Shah's co-authors include V. Kumar, B. P. S. Murthi, Roland T. Rust, Vikas Kumar and Ilaria Dalla Pozza and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research
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