F. Robert Dwyer
About
F. Robert Dwyer has authored 42 papers that have received a total of 11.0k indexed citations.
This includes 16 papers in Organizational Behavior and Human Resource Management, 15 papers in Strategy and Management and 15 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Psychology of Social Influence (7 papers) and Innovation and Knowledge Management (6 papers). F. Robert Dwyer is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Psychology of Social Influence (7 papers) and Innovation and Knowledge Management (6 papers) and collaborates with scholars based in United States, Latvia and Norway. F. Robert Dwyer's co-authors include Sejo Oh, Robert Dahlstrøm, Paul H. Schurr, Eugene Sivadas and Orville C. Walker and has published in prestigious journals such as Journal of Marketing, Management Science and Journal of Marketing Research
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