Fernando de Rosa
About
Fernando de Rosa has authored 8 papers that have received a total of 666 indexed citations.
This includes 7 papers in Marketing, 5 papers in Organizational Behavior and Human Resource Management and 4 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Environmental Sustainability in Business (3 papers) and Technology Adoption and User Behaviour (3 papers). Fernando de Rosa is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Environmental Sustainability in Business (3 papers) and Technology Adoption and User Behaviour (3 papers) and collaborates with scholars based in Brazil, United States and The Netherlands. Fernando de Rosa's co-authors include Jorge Luiz Henrique, Wagner A. Kamakura, Celso Augusto de Matos, José Afonso Mazzon and Vikas Mittal and has published in prestigious journals such as Marketing Science, Journal of Services Marketing and International Journal of Research in Marketing
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