Gianfranco Walsh

100 papers and 3.3k indexed citations i.

About

Gianfranco Walsh has authored 100 papers that have received a total of 3.3k indexed citations. This includes 63 papers in Marketing, 53 papers in Organizational Behavior and Human Resource Management and 39 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (47 papers), Consumer Behavior in Brand Consumption and Identification (44 papers) and Consumer Retail Behavior Studies (17 papers). Gianfranco Walsh is often cited by papers focused on Customer Service Quality and Loyalty (47 papers), Consumer Behavior in Brand Consumption and Identification (44 papers) and Consumer Retail Behavior Studies (17 papers) and collaborates with scholars based in Germany, United Kingdom and United States. Gianfranco Walsh's co-authors include Edward Shiu, Louise M. Hassan, Vincent‐Wayne Mitchell, Thorsten Hennig‐Thurau and Mario Schaarschmidt and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and European Journal of Marketing

In The Last Decade

Rankless by CCL
2025