Haksin Chan
About
Haksin Chan has authored 16 papers that have received a total of 485 indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 8 papers in Sociology and Political Science and 8 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Digital Marketing and Social Media (5 papers). Haksin Chan is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Digital Marketing and Social Media (5 papers) and collaborates with scholars based in Hong Kong and United States. Haksin Chan's co-authors include Morgan X. Yang, Kevin J. Zeng, Lisa C. Wan, Irina Y. Yu and Leo Y.M. Sin and has published in prestigious journals such as Journal of Consumer Research, Journal of Business Research and Tourism Management
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