Irina V. Kozlenkova
About
Irina V. Kozlenkova has authored 10 papers that have received a total of 1.1k indexed citations.
This includes 5 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 2 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Digital Marketing and Social Media (2 papers). Irina V. Kozlenkova is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Digital Marketing and Social Media (2 papers) and collaborates with scholars based in United States, China and Australia. Irina V. Kozlenkova's co-authors include Robert W. Palmatier, Stephen A. Samaha, Donald J. Lund, Ju-Yeon Lee and Kevin Celuch and has published in prestigious journals such as Journal of Marketing, Journal of Consumer Research and Journal of International Business Studies
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