J. Andrew Petersen
About
J. Andrew Petersen has authored 24 papers that have received a total of 1.8k indexed citations.
This includes 16 papers in Organizational Behavior and Human Resource Management, 16 papers in Marketing and 9 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Customer churn and segmentation (10 papers) and Consumer Market Behavior and Pricing (8 papers). J. Andrew Petersen is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Customer churn and segmentation (10 papers) and Consumer Market Behavior and Pricing (8 papers) and collaborates with scholars based in United States, Germany and Spain. J. Andrew Petersen's co-authors include V. Kumar, V. Kumar, Robert P. Leone, Farnoosh Khodakarami and Berno Buechel and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of the Academy of Marketing Science.
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