Jaana Tähtinen

34 papers and 1.1k indexed citations i.

About

Jaana Tähtinen has authored 34 papers that have received a total of 1.1k indexed citations. This includes 19 papers in Strategy and Management, 17 papers in Organizational Behavior and Human Resource Management and 9 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Business Strategy and Innovation (9 papers) and Outsourcing and Supply Chain Management (6 papers). Jaana Tähtinen is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Business Strategy and Innovation (9 papers) and Outsourcing and Supply Chain Management (6 papers) and collaborates with scholars based in Finland, Ireland and United Kingdom. Jaana Tähtinen's co-authors include Tuija Mainela, Annmarie Ryan, Hanna Komulainen, Pauliina Ulkuniemi and Saila Saraniemi and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and European Journal of Marketing

In The Last Decade

Rankless by CCL
2025