Jacob Mickelsson
About
Jacob Mickelsson has authored 7 papers that have received a total of 498 indexed citations.
This includes 7 papers in Marketing, 4 papers in Sociology and Political Science and 4 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Service and Product Innovation (5 papers), Customer Service Quality and Loyalty (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Jacob Mickelsson is often cited by papers focused on Service and Product Innovation (5 papers), Customer Service Quality and Loyalty (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in Finland, Sweden and The Netherlands. Jacob Mickelsson's co-authors include Tore Strandvik, Kristina Heinonen, Christian Grönroos, Erik Sundström and Jos Lemmink and has published in prestigious journals such as Journal of Services Marketing and Journal of service management
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