Janet Carruthers
About
Janet Carruthers has authored 18 papers that have received a total of 915 indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 4 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Job Satisfaction and Organizational Behavior (4 papers) and Service and Product Innovation (3 papers). Janet Carruthers is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Job Satisfaction and Organizational Behavior (4 papers) and Service and Product Innovation (3 papers) and collaborates with scholars based in New Zealand, United Arab Emirates and United Kingdom. Janet Carruthers's co-authors include Nicholas J. Ashill, Michel Rod, Jayne Krisjanous, Paul Grime and Rebecca Wyse and has published in prestigious journals such as Psychology and Marketing, Journal of Retailing and Consumer Services and Journal of Services Marketing
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