Jeffery S. Smith
About
Jeffery S. Smith has authored 22 papers that have received a total of 1.0k indexed citations.
This includes 15 papers in Organizational Behavior and Human Resource Management, 10 papers in Marketing and 6 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (15 papers), Outsourcing and Supply Chain Management (6 papers) and Service and Product Innovation (5 papers). Jeffery S. Smith is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Outsourcing and Supply Chain Management (6 papers) and Service and Product Innovation (5 papers) and collaborates with scholars based in United States and France. Jeffery S. Smith's co-authors include Jeremy S. Wolter, Sidney Anderson, Mark R. Gleim, Kirk R. Karwan and J. Joseph Cronin and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Journal of Retailing
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