Jerry R. Goolsby

21 papers and 2.1k indexed citations i.

Jerry R. Goolsby has authored 21 papers that have received a total of 2.1k indexed citations. This includes 16 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 4 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Job Satisfaction and Organizational Behavior (5 papers). Jerry R. Goolsby is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Job Satisfaction and Organizational Behavior (5 papers) and collaborates with scholars based in United States and Latvia. Jerry R. Goolsby's co-authors include Felicia G. Lassk, Karen Norman Kennedy, Jagdip Singh, Shelby D. Hunt and Gary K. Rhoads and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research