John K. Wong
About
John K. Wong has authored 20 papers that have received a total of 337 indexed citations.
This includes 6 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Consumer Retail Behavior Studies (3 papers) and Marketing and Advertising Strategies (2 papers). John K. Wong is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Consumer Retail Behavior Studies (3 papers) and Marketing and Advertising Strategies (2 papers) and collaborates with scholars based in United States, United Kingdom and Hong Kong. John K. Wong's co-authors include R. Kenneth Teas, Patriya Tansuhaj, Robert E. Pitts, Sanjeev Agarwal and Beverlee B. Anderson and has published in prestigious journals such as Academy of Management Review, Journal of Consumer Research and Journal of Business Research
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