Jörg Finsterwalder

29 papers and 732 indexed citations i.

Jörg Finsterwalder has authored 29 papers that have received a total of 732 indexed citations. This includes 24 papers in Marketing, 19 papers in Organizational Behavior and Human Resource Management and 13 papers in Sociology and Political Science. The topics of these papers are Service and Product Innovation (20 papers), Customer Service Quality and Loyalty (19 papers) and Patient and Public Engagement in Healthcare Research (6 papers). Jörg Finsterwalder is often cited by papers focused on Service and Product Innovation (20 papers), Customer Service Quality and Loyalty (19 papers) and Patient and Public Engagement in Healthcare Research (6 papers) and collaborates with scholars based in New Zealand, Australia and Germany. Jörg Finsterwalder's co-authors include Volker G. Kuppelwieser, Raymond P. Fisk, Sertan Kabadayi, Lilliemay Cheung and Sarah Dodds and has published in prestigious journals such as Journal of Business Research, European Journal of Marketing and Journal of Retailing and Consumer Services