Sertan Kabadayi

46 papers and 2.4k indexed citations i.

About

Sertan Kabadayi has authored 46 papers that have received a total of 2.4k indexed citations. This includes 22 papers in Marketing, 20 papers in Organizational Behavior and Human Resource Management and 16 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (19 papers), Service and Product Innovation (13 papers) and Digital Marketing and Social Media (9 papers). Sertan Kabadayi is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Service and Product Innovation (13 papers) and Digital Marketing and Social Media (9 papers) and collaborates with scholars based in United States, Australia and Finland. Sertan Kabadayi's co-authors include Linda Alkire, Raymond P. Fisk, Nermin Eyuboglu, Genevieve E. O’Connor and Silke Boenigk and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Industrial Marketing Management

In The Last Decade

Rankless by CCL
2025