Jozée Lapierre
About
Jozée Lapierre has authored 15 papers that have received a total of 698 indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 8 papers in Strategy and Management and 7 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Consumer Retail Behavior Studies (5 papers) and Innovation and Knowledge Management (4 papers). Jozée Lapierre is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Retail Behavior Studies (5 papers) and Innovation and Knowledge Management (4 papers) and collaborates with scholars based in Canada and France. Jozée Lapierre's co-authors include Pierre Filiatrault, Denis Couillard, Jean‐Charles Chebat and Jean Perrien and has published in prestigious journals such as Journal of Business Research, Journal of Product Innovation Management and Industrial Marketing Management
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