Jukka Ojasalo
About
Jukka Ojasalo has authored 33 papers that have received a total of 611 indexed citations.
This includes 15 papers in Organizational Behavior and Human Resource Management, 12 papers in Strategy and Management and 8 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Innovation and Knowledge Management (6 papers) and Innovative Approaches in Technology and Social Development (6 papers). Jukka Ojasalo is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Innovation and Knowledge Management (6 papers) and Innovative Approaches in Technology and Social Development (6 papers) and collaborates with scholars based in Finland and South Africa. Jukka Ojasalo's co-authors include Satu Nätti, Katri Ojasalo, J. Tuomas Harviainen, Rami Olkkonen and Maria Ekström and has published in prestigious journals such as Industrial Marketing Management, Journal of Retailing and Consumer Services and Journal of Product & Brand Management
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