Junfeng Zhang

22 papers and 843 indexed citations i.

Junfeng Zhang has authored 22 papers that have received a total of 843 indexed citations. This includes 13 papers in Organizational Behavior and Human Resource Management, 12 papers in Strategy and Management and 8 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Innovation and Knowledge Management (6 papers). Junfeng Zhang is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Innovation and Knowledge Management (6 papers) and collaborates with scholars based in Hong Kong, United States and China. Junfeng Zhang's co-authors include Noel Yee‐Man Siu, Danny T. Wang, Scott Hoenig, Weiping Wu and Arvind V. Phatak and has published in prestigious journals such as Journal of Business Ethics, Tourism Management and Frontiers in Psychology