Katherine Tyler

15 papers and 471 indexed citations i.

About

Katherine Tyler has authored 15 papers that have received a total of 471 indexed citations. This includes 12 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 7 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Consumer Retail Behavior Studies (4 papers) and Technology Adoption and User Behaviour (3 papers). Katherine Tyler is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Consumer Retail Behavior Studies (4 papers) and Technology Adoption and User Behaviour (3 papers) and collaborates with scholars based in United Kingdom, China and Spain. Katherine Tyler's co-authors include Ross Brennan, Christopher J. Medlin, Mark Patton and Andrea Manica and has published in prestigious journals such as Information & Management, Journal of Services Marketing and Service Industries Journal

In The Last Decade

Rankless by CCL
2025