Mark Patton

13 papers and 1.1k indexed citations i.

About

Mark Patton has authored 13 papers that have received a total of 1.1k indexed citations. This includes 7 papers in Organizational Behavior and Human Resource Management, 4 papers in Tourism, Leisure and Hospitality Management and 3 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Wine Industry and Tourism (3 papers) and Consumer Retail Behavior Studies (3 papers). Mark Patton is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Wine Industry and Tourism (3 papers) and Consumer Retail Behavior Studies (3 papers) and collaborates with scholars based in United States, United Kingdom and Japan. Mark Patton's co-authors include Bonnie J. Knutson, Pete Stevens, Ronald F. Cichy and Katherine Tyler and has published in prestigious journals such as Journal of Services Marketing

In The Last Decade

Rankless by CCL
2025