Kimmy Wa Chan
About
Kimmy Wa Chan has authored 15 papers that have received a total of 2.3k indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 7 papers in Marketing and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Knowledge Management and Sharing (4 papers). Kimmy Wa Chan is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Knowledge Management and Sharing (4 papers) and collaborates with scholars based in Hong Kong, United States and Malaysia. Kimmy Wa Chan's co-authors include Chi Kin Yim, Stella Yiyan Li, Jianjun Zhu, Simon S. K. Lam and Echo Wen Wan and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research
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