Kristof Coussement

58 papers and 2.0k indexed citations i.

Kristof Coussement has authored 58 papers that have received a total of 2.0k indexed citations. This includes 23 papers in Marketing, 17 papers in Artificial Intelligence and 15 papers in Information Systems. The topics of these papers are Customer churn and segmentation (21 papers), Consumer Market Behavior and Pricing (15 papers) and Customer Service Quality and Loyalty (13 papers). Kristof Coussement is often cited by papers focused on Customer churn and segmentation (21 papers), Consumer Market Behavior and Pricing (15 papers) and Customer Service Quality and Loyalty (13 papers) and collaborates with scholars based in France, Belgium and Germany. Kristof Coussement's co-authors include Koen W. De Bock, Arno De Caigny, Stefan Lessmann, Dirk Van den Poel and Dries F. Benoit and has published in prestigious journals such as European Journal of Operational Research, Research Policy and Journal of Business Research.